Effective Date: 29/04/2025
Website: plutoniansoulevolution.com
Business Name: Plutonian Soul Evolution
Contact: [email protected]
Thank you for purchasing from Plutonian Soul Evolution.
We are committed to providing high-quality, personalized digital products.
Please read our Refund and Delivery Policy carefully before placing your order.
1. Delivery of Digital Products
- Personalized shadow work reports are custom-created based on the information you provide.
- Reports are delivered electronically via email to the address you provide at checkout.
- Estimated delivery time is typically 3–5 business days after payment confirmation.
- If you do not receive your product within the estimated timeframe, please contact us at [email protected].
2. Refund and Cancellation Policy
Due to the personalized nature of our services, refunds are generally not provided once a report has been completed and delivered.
We operate a tiered cancellation policy as follows:
| Stage | Refund Available | Details |
| Before Work Begins | Full refund | If you cancel before we start creating your report. |
| During Creation | Partial refund | If you cancel after work has begun but before completion, a partial refund will be issued, minus administrative and processing fees. |
| After Delivery | No refund | Once your report has been completed and delivered, no refunds are available. |
3. Technical Issues
If a technical issue prevents delivery (e.g., file corruption, non-receipt of email) or if the delivered product is materially defective, we will:
- Redeliver the product at no additional cost, or
- Issue a full refund if the problem cannot be resolved.
Please notify us within 7 days of the expected delivery date if you encounter any issues.
4. Non-Refundable Situations
Refunds will not be provided in the following cases:
- Change of mind after purchase
- Failure to provide accurate or complete information needed to create your report
- Dissatisfaction with the subjective interpretation or insights provided in the report
5. How to Request a Cancellation or Refund
To request a cancellation or report a technical issue:
- Contact us at [email protected] with your order number, email address, and reason for the request.
- Requests will be reviewed, and eligible refunds will be processed within 5–7 business days.
6. Changes to This Policy
We may update this Refund & Delivery Policy at any time.
Changes will be posted on this page with an updated effective date.
7. Contact Us
If you have any questions regarding this Refund & Delivery Policy, please contact us at:
Plutonian Soul Evolution
Email: [email protected]